PayPal

Company Overview

PayPal is one of the better known secure online funds transfer companies around today. Due to the explosion in e-commerce, PayPal was founded in 1998 to meet the demands of a very hungry online shopping market. After surviving the dot com crash PayPay consolidated and strengthened. It was bought over by eBay in October 2002 and this added to its already strong position in the market. eBay is one of the top online shopping sites and is synonymous with most online purchases of any kind. All customers need is a valid e-mail address and funds can be transferred quickly and safely from one party to another.

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Large Support Network

PayPal has over 100 million account holders. This is a massive database from which to launch aggressive marketing campaigns and to offer great added value to its customers. With so many people needing to be kept satisfied, PayPal is continually improving its service.

Availability

Many secure online payment companies are only available in the main economies. PayPal realized early on that it was operating in a global economy and is available in 103 countries. This makes PayPal the largest online funds transfer company around. , making it the leading secure online funds transfer company in the world. In today's world, customers can buy virtually anything online. The PayPal logo can be found on most online merchant sites and is also used by land based merchants as a form of banking.

Award winning

The best way to judge a company's performance is by the awards it receives from independent bodies. PayPay has received over 20 international awards – the most significant being the 2003 Webby Awards for Best Finance Site and Webby's People's Voice Award. Its customers are comfortable with using the service.

Added value

There is a loyalty programme attached to all account holders where points are awarded. These points can be used to make future transactions. PayPal also offers extended payment plans

 

Security

Online security is the biggest fear of online shoppers. Aside from PayPal employing the latest in security settings, any unauthorized or fraudulent purchases made without a customer's knowledge from a PayPal card are covered by PayPal. That is how confident PayPal is in its security offering.

Convenience

There are no registration or annual card fees. Customers can shop online wherever they see a MasterCard logo. The customer care line is contactable by e-mail or telephone any time – day or night – and customers can access their accounts 24/7.

Conclusion

There is nowhere to hide on the internet if a company offers shoddy service. PayPal has over 100 million satisfied customers and has been lauded by both online merchants and account holders as a safe and convenient way to perform online transactions.